CARING FOR PEOPLE AND THE PLANET

At Wilderness Way, we believe that creating a more sustainable future starts with caring for children and young people, supporting our colleagues and communities, and protecting the world around us.

As a specialist children’s residential care provider, our greatest contribution to society is the positive and lasting difference we make to the lives of those in our care. Through safe, nurturing and therapeutic environments, investment in our people, and strong governance and ethical practice, we are committed to creating meaningful and lasting change.

Alongside this, we recognise our responsibility to minimise our environmental impact and play our part in building a healthier and more sustainable future for generations to come. The natural environments surrounding many of our homes play an important role in helping children and young people explore, heal and thrive, and we are committed to protecting these spaces for future generations.

Our Environmental, Social and Governance (ESG) commitments reflect our belief that caring for people and caring for the planet go hand in hand, and that the choices we make today can help create a better tomorrow.

  • Providing trauma-informed, therapeutic care that prioritises emotional wellbeing.
  • Investing in our colleagues through continuous professional development, wellbeing initiatives and inclusive employment practices.
  • Working in partnership with local communities and stakeholders to create opportunities for education, employment and social inclusion.
  • Supporting children and young people to build the skills, confidence and relationships they need to thrive.

GOVERNANCE AND ACCOUNTABILITY

We uphold the highest standards of transparency, accountability, and ethical practice. Our governance framework ensures:

  • Safeguarding and quality are at the heart of everything we do, ensuring every child is safe, supported and able to thrive.
  • Clear ESG oversight through our leadership team and dedicated ESG working group.
  • Regular reporting and stakeholder engagement to monitor progress and drive continuous improvement.
  • A culture of integrity, openness and responsible decision-making across our organisation.

ENVIRONMENTAL RESPONSIBILITY

We are committed to reducing our environmental footprint across all our homes and operations. Our goals include:

  • Achieving net zero carbon emissions by 2050, in line with national targets.
  • Minimising waste and increasing recycling through sustainable operational practices.
  • Investing in energy-efficient technologies and green infrastructure to create healthier living and working environments.
  • Encouraging environmentally responsible behaviours across our organisation and supporting children and young people to develop a connection with the natural world.

Our ESG commitments are an ongoing journey. By continually listening, learning and improving, we aim to create lasting positive change for children and young people, our colleagues, our communities and the world around us.

By caring for people and protecting places, we believe we can help create a better future – one where children and young people can explore, heal and thrive, both today and for generations to come.

We just wanted to thank you all for the work you have done to support our son. Your care, kindness and expertise towards him has been outstanding, and despite everything, we have always felt so secure that he is safe with you guys and in the best possible place. The care teams are brilliant and the way they have persisted to bring him to where he is now has been amazing. What stands out is the way you have all been genuinely prepared to make this work for him, and your care and integrity have enabled him to make such progress.

The care teams are highly efficient, compassionate and dedicated to our child. He has made significant progress there. He has clearly built good relationships with his carers, who show a real understanding of him, his care history, family background and needs.

There has been a great turnaround with this young man. He has had a break from being in a very dangerous situation, and has engaged in activities and rebuilt his character and self-esteem. Although he was only with Wilderness for a short time, it has had a significant impact on his emotional wellbeing, safety and outlook on life.

I am truly taken aback by the level of care you have shown. The staff have gone out of their way to show him the attention and care that he has never had. When I visited him, it was like I was looking at a different child to what he was before he came. He was not like a child in care, he was like a child in a family. You have literally saved his life.